VIC: Disaster Recovery Payment (Bushfires – Dec 2019)

Australian Government
Closing Date: 30/6/20

The Australian Government Disaster Recovery Payment is a one-off payment to help you if a declared disaster significantly affects you. It’s not for minor damage or inconvenience. You can choose to get this payment in 2 instalments if you prefer.

Local Government Areas involved:

  • East Gippsland
  • Towong

If you are eligible you will get $1,000 per adult and $400 for each child under 16 years of age.

Complete the following steps to claim the Australian Government Disaster Recovery Payment.

1. Get ready to claim

The fastest way to claim is over the phone. Call us on 180 22 66 where we can take your claim.

Phone lines are open 8 am to 8 pm (local time) Monday to Friday and 8 am to 5 pm (local time) Saturday and Sunday.

Call us on 131 202 to talk to us in languages other than English.

2. Get your documents ready

You may need to provide evidence to show you can get this payment. For example, proof of hospital admission or damage to your principal place of residence.

If you’re having trouble getting these documents you should still lodge a claim without delay. You can provide your supporting documents to us within 28 days.

You may also need to confirm your identity. You can’t do this online. We’ll advise you how to do it during the claim process.

You will need to provide one document showing Proof of Birth or Proof of Arrival in Australia. Alternatively, you can provide any other approved documents that add up to the value of 50 points. For example:

  • driver’s licence (40 points)
  • bank card/statement (40 points)
  • Medicare card (20 points).

3. Submit your claim

Remember, the fastest way to claim is over the phone. Call us on 180 22 66.

More grants in relation to QLD Bushfires can be found here.

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