Internet and voice services aid in staying connected in emergencies or natural disasters – before, during and after. Power outages are common in emergencies, so it is important to have a range of options available to make sure that you stay connected.

It’s crucial to have an emergency plan ready before a crisis strikes. This includes knowing what actions to take, what to pack, preparing equipment, and managing people and animals.

This fact sheet helps you complete steps in preparing for an emergency situation.

Most state-based fire services offer bushfire plans that can serve as templates for emergency planning. Creating an emergency management plan (find a free template here) ensures you and your business are ready in case of emergency.

It also helps to know what’s happening behind the scenes during and after an emergency. This fact sheet will help you understand actions emergency services and other organisations are taking to get you back in service.